Revenue Officer (Collection Analyst)

WHAT IS SMALL BUSINESS SELF EMPLOYED? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): SB/SE, Collection Operations, Headquarters Collection REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS Please read the entire announcement and all the instructions before you begin an application.

Major duties
The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Provides advice and feedback to PSP Management and the Area Director on critical, sensitive, or confidential matters. Consults with senior management within the organization, and with staff analysts at higher levels within the agency on critical organizational or management issues affecting operating programs. Develops and presents complete plans for activities assigned, and coordinates programs or program segments and related procedures. Has a significant role in and substantive impact on the establishment and monitoring of Area policy for segments of SB/SE Collection operations programs. Coordinates with Area management to implement the policies established by National Headquarters. May participate in formal or informal studies, either on own initiative or as directed by the supervisor. Formulates project proposals, makes recommendations on priorities, scope, timing and techniques for consideration and decision by the supervisor. Implements, plans and prepares draft program documents, technical material and other guidance related to ongoing programs, or in order to implement new programs. Conducts special studies and analyses of data to evaluate program accomplishments. Reviews and analyzes statistical reports and develops other information to identify trends, deficiencies, potential problem areas and the impact of new programs having broad impact on collection activities, making recommendations to Area management in relation to the trends, problems, new programs, etc. STANDARD POSITION DESCRIPTIONS (SPD): PD95603 Visit the IRS SPD Library to access the position descriptions.

Qualifications
Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement. SPECIALIZED EXPERIENCE GS-13: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. Specialized experience for this position includes: Utilizing a wide range of analytical and evaluative methods and techniques, both qualitative and quantitative. Applying experience in Collection program(s) that required experience with tax compliance programs to apply to projects and studies concerning the efficiency and effectiveness of operations and means to improve Collection programs (e.g., Offer in Compromise (OIC), Insolvency). Evaluating projects and studies and identify problem areas, trends, deficiencies and other similar factors affecting Collection operations to make recommendations to improve efficient utilization of resources; experience with tax compliance programs and Collection systems (e.g. Automated Offer in Compromise (AOIC) and/or Automated Insolvency System (AIS)) to identify, develop corrective action plan, and propose and implement resolutions of technical Collection issues. Coordinating the identification, development, and resolution of technical collection issues. Communicating both orally and in writing to present findings, deliver briefings, and negotiate solutions to disputed recommendations. Experience that demonstrated knowledge of the Internal Revenue Code and related enforcement and collection regulations and procedures. Experience may have been gained in work such as: Collecting delinquent Federal taxes and securing delinquent returns. Conducting investigations of alleged criminal violations of Federal tax statutes and making recommendations for criminal prosecutions and civil penalties. Performing internal audit, administrative, or management duties directly related to the collection of Federal taxes. Furnishing taxpayer assistance and information to the general public or determining, redetermining, or advising of liability for Federal taxes where the applicant was required to apply a comprehensive knowledge of the Internal Revenue Code and related regulations and procedures pertaining to income, estate, gift, employment, or excise taxes. AND You must also meet the following requirement(s): TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens" TIME IN GRADE (TIG): For positions above the GS-05, applicants must meet applicable time-in-­grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for. For positions at the GS-05, you cannot advance to the GS-05 if you have held a GS-02 in the past 52 weeks. There is no TIG restriction for GS-02, 03 or 04 positions. For more information on qualifications please refer to OPM's Qualifications Standards.

How to apply
Please read the entire announcement and all the instructions before you begin an application. To apply for and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. We are available to assist you during business hours (normally 8:00 a.m. – 4:00 p.m. ET, Monday – Friday). If applying online poses a hardship, please contact us by noon ET on 10/19/2026. To begin the application process, click the "Apply Online" button. You will be re-directed to USA STAFFING to continue your application process; answer the online questions. To preview the Application Questionnaire, please click the following link:https://apply.usastaffing.gov/ViewQuestionnaire/13077352. Upload all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need is not imported from USAJOBS, you may upload it directly into this application.) Click the Submit Application button. Reasonable Accommodations (RA): We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process. To review reasonable accommodation policies and procedures please visit https://www.opm.gov/policy-data-oversight/disability-employment/reasonable-accommodations/. To update your application, including supporting documentation: Visit USAJOBS – How to Update Application during the announcement open period, make updates or add supporting documentation, then continue through the entire application process and click Submit Application to send updates to the hiring agency. This option will no longer be available once the announcement has closed. To view the job status or your application status: Visit USAJOBS – How to View Application/Job Status. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.