Supervisory Social Worker

This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) & eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after review of the EDRP application. Former EDRP participants ineligible to apply.

Major duties
VA Careers – Social Work: https://youtube.com/embed/enRhz_ua_UU The BHIP Supervisor provides administrative coordination, clinical leadership and supervision, and programmatic development/implementation to a multidisciplinary team in a very large and complex outpatient region, with the goal of ensuring effective and efficient delivery of mental health services for Veteran patients and their families in accordance with the mission of our healthcare system. – Develops and maintains high-quality Mental Health team functioning and processes while meeting all Environment of Care and programmatic requirements. – Works closely with the site Clinical Operations Manager and BHIP Program Manager to align Team objectives with overall programmatic needs.- Fosters a cohesive interdisciplinary team environment. – Oversees quality control issues and performance measures in collaboration with the VA NCHCS BHIP Program Manager. – Assists the BHIP Program Manager in overseeing compliance with the successful execution of Mental Health Performance Measures, SAIL, workload, VERA capture, Veteran patient satisfaction, and quality assurance. – Utilizes the service recovery model with Veteran patients who express dissatisfaction or concerns regarding their mental health care as requested; provides consultation for all mental health clinicians in-regard-to the clinical care of complex cases. – Provides overarching supervision, including annual performance ratings for the following BHIP and telehealth disciplines: psychologists, social workers, licensed counselors, nurses, and psychiatrists. – Clearly communicates established guidelines and performance expectations for staff through the formal employee performance management system.- Develops functional statements and performance standards. – Observes workers' performance, demonstrates and conducts work performance Work Schedule: Full Time; Monday – Friday 8:00 a.m. – 4:30 p.m.; Subject to change to meet the needs of the Agency. Telework: Ad hoc as authorized per Agency policy Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Qualifications
Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Licensure: Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. English Language Proficiency: Social workers must be proficient in spoken and written English in accordance with VA Handbook 5005, Part II, chapter 3, section A, paragraph 3j, this part. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: Supervisory Social Worker, GS-13 Education and Experience: One year of experience equivalent to the GS-12 grade level. Experience must demonstrate possession of advanced practice skills in a specialty area or in administration demonstrating progressively more professional competency and judgment. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. Licensure/Certification: Individuals assigned as Supervisory Social Workers must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. Demonstrated Knowledge, Skills, and Abilities: In addition to the experience above, the candidate must demonstrate all of the following KSAs: Ability to independently organize work, set priorities, and meet multiple deadlines. Skill in a range of supervisory duties which includes clinical supervision, consultation, negotiation with other departments and quality improvement. Ability to ensure provision of clinical social work services by supervised social workers. Ability to delegate authority, manage priorities, coordinate work, and follow up on pending issues to complete duties in an accurate and timely fashion. Ability to analyze organizational and operational problems, develop and implement solutions that result in efficient operations, and use data effectively to manage workload, quality, performance, and productivity within the service. Ability to provide staff training and development. Reference: VA Handbook 5005/120, Part II, Appendix G-39, Social Work Qualification Standards, Veterans Health Administration, dated September 10, 2019. The full performance level of this vacancy is GS-13. The actual grade at which an applicant may be selected for this vacancy is a GS-13. Physical Requirements: Hearing required (aid permitted).

How to apply
All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 10/27/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/13080607. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.