Supervisory Social Worker (Program Coordinator)

The incumbent serves as the Supervisory Social Worker (Program Coordinator) for Social Work Service (SWS) Education and Training, Quality Management, Clinical Competency and the Social Worker Internship Program at the Northern California VA Health Care System. Incumbent is responsible for independent management, coordination, and maintenance of these complex and varied programs for SWS, in accordance with the goals and mission for SWS and the VAMC.

Major duties
VA Careers – Social Work: https://youtube.com/embed/enRhz_ua_UU The Supervisory Social Worker (Program Coordinator) position requires that the incumbent performs work related to the review, monitoring, analysis, planning and assessment of various programs. Is responsible for key project activities related to the planning, development, and implementation of the project component. The incumbent performs a wide range of services and provides program and technical assistance to SWS programs and university interns within Social Work Service (HPT Program). Major duties include, but are not limited to: Planning and leading the pre-licensed training group, including establishing guidelines and performance expectations for group. Providing CEU's for educational presentations for SWS and VAMC. Providing or coordinating SWS Training as necessary. Reporting staff mandatory training completion for the service. Assess needs of the staff and provides appropriate training. Assures training and certification is in keeping with BBS requirements and national requirements. Develops and assists in the Patient Centered Care projects and in Lean training. Planning and tracking quality measures for SWS. Assisting with data coordination for SWS and VAMC. Serving as a liaison to DSS and QM. Tracking performance measures with the program coordinators responsible for measures. Presenting data outcomes to SWS, VAMC, and VISN, as required. Completing and submitting an Annual Review, an Annual Plan, and quarterly reports to SW Sand QM. Assures compliance with Privacy related issues and educates staff on changes. Coordinating placement sites and Field Instructors. Planning and leading the intern training group, including establishing guidelines and performance expectations for group. Serving as liaison to graduate school coordinators, staff, and interns. Coordinating disciplinary action reviews as needed. Managing internship stipend funds. Assisting in developing policies and procedures for these programs and social work-related Medical Center Memorandums (MCM) and for coordinating updating and tracking policies and MCMs for SWS. Serving as a representative of SWS on related committees and work groups. Providing community education and outreach as needed. Preparing reports and statistics for Social Work, VAMC, VISN, and national VA, as necessary. Managing and controlling the use of data for workload and productivity, related to these programs and SWS, regarding day-to-day program functioning and evaluation including event capture, CPT Coding. Overseeing vesting process for SWS. Maintains SharePoint, SWS Website and related written materials related to SWS. Assures competency folders are maintained according to VA standards and provides ongoing reviews for completeness. Develops and monitors a Peer Review program. Provides audits of medical records to ensure appropriate documentation. Incumbent is a member of the Medical Records Committee. Develops templates/forms and assures consistency among and within programs. Assures all programs are knowledgeable of and are meeting standards related to Joint Commission and other regulatory agencies. Takes a lead in coordinating activities related to accreditation agencies and required visits. Assures documentation requirement meets accreditation agency standards. Serves as the SWS Emergency Management Coordinator. Attends appropriate facility meetings. Provides trainings to staff regarding emergency management and safety in conjunction with Emergency Management. Assists in developing and maintain a safety risk assessment program. Provides orientation for new employees- (NEO) for SWS. Create and present on SWS topics. Collaborate and Coordinate additional presenters. DRIVING REQUIREMENTS. The position requires operation of a motor vehicle. Social Worker must possess a valid unrestricted state issued driver's license. Work Schedule: 8:00AM – 4:30PM Compressed/Flexible: Not Authorized Telework: Not Authorized Virtual: This is not a virtual position. Functional Statement #: 11044F Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized

Qualifications
Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Licensure: Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. English Language Proficiency: Social workers must be proficient in spoken and written English in accordance with VA Handbook 5005, Part II, chapter 3, section A, paragraph 3j, this part. Grade Determinations: Experience/Education. One year of experience equivalent to the GS-12 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Candidates may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. Licensure/Certification. Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs. (a) Skill in coordinating and implementing one or more specialty program(s), across the facility. (b) Skill in local policy and practice development, procedures, and/or practice guidelines for the program as prescribed by the program handbook or national directive. (c) Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s). (d) Ability to collaborate with internal and external partners to further program goals and enhance patient centered care. (e) Ability to provide the full range of supervisory duties including assignment of work to be performed; performance evaluations; and selection of staff, training, and recommendation of awards, advancements, and when appropriate, disciplinary action. (f) Ability to oversee the fiscal matters of the functions supervised (including fund controls, contracts, and equipment expenditures), forecast resource and equipment needs, and administer the allocated budget. (g) Knowledge of organizational structure and impact on program operations. References: VA handbook 5005 Part II Appendix G39 Physical Requirements: This position requires light lifting, light carrying, and hearing (aid permitted).

How to apply
All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 11/05/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/13092693. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.